FAQ
a) Why do I need to open an online store?
Internet users have reached beyond 120 million users all over the world. With the introduction of broadband, it has boosted the usage of internet and online shopping has increasingly proven to be the sales generator in business. Apart from a being a low risk business, having an online store means operating business round the clock with flexibility and better yet, without having to pay any overhead cost such as rental & utilities.
b) What is an online store?
An online store simply means bringing a physical store / business into the internet world, where you can buy, sell and market your products through this online store.
c) Do I need to be a "techy" genius to have a webstore?
Not at all. SMilDS provides a step-by-step training workshop, equipped with live demo session on our system. Apart from that, you can contact our Support Center at 03-80684607 or chat with our support specialist through MSN at support@smilds.com. Training manuals are also downloadable from http://smilds.com/university.php
d) I want to sell online but how do I get started?
SMilDS can help you do so. Just perform the 3 simple steps below:
1. Be a part of SMilDS merchant.
2. Start uploading your product description & photos.
3. Launch your webstore to the world.
1. Be a part of SMilDS merchant.
2. Start uploading your product description & photos.
3. Launch your webstore to the world.
e) I have a unique product. Can I open a webstore?
Yes, you can. With a complete webstore details, you are ready to market your products.
f) What is the difference between SMilDS and other auction website?
1. Auction sites allows you to sell products however, you do not own your personal webstore.
2. Auction sites do not allow you to keep your customer data. Having a SMilDS webstore, on the other hand, enables you to maintain and keep in contact with your customers as well as your friends with our CRM system.
3. Auction sites may provide a sales channel. However, with SMilDS webstore, you can market your product branding.
4. Auction sites may provide competitive pricing. However, SMilDS provides a safe, secure & quality platform, with risk management & operation management taken into account.
5. Auction business model may be cheap; however for every product you upload & sell, there will be charges. SMilDS, on the other hand, does not charge per product, our charges are only on the system that we provide to you, with a fix premium fee for 2 years.
2. Auction sites do not allow you to keep your customer data. Having a SMilDS webstore, on the other hand, enables you to maintain and keep in contact with your customers as well as your friends with our CRM system.
3. Auction sites may provide a sales channel. However, with SMilDS webstore, you can market your product branding.
4. Auction sites may provide competitive pricing. However, SMilDS provides a safe, secure & quality platform, with risk management & operation management taken into account.
5. Auction business model may be cheap; however for every product you upload & sell, there will be charges. SMilDS, on the other hand, does not charge per product, our charges are only on the system that we provide to you, with a fix premium fee for 2 years.
